FAQ
Q: What types of payment do you accept?
mercey accepts the following payment method:
Credit Cards:
- Amazon
- American Express
- Apple Pay
- Dinner club
- Discover
- meta pay
- google pay
- Master card
- Paypal
- Shop pay
- Venmo
- Visa
All costs and figures are recorded in Us or local dollars
At this time, we cannot accept Cash, CODs, Checks, Money orders or gift certificates for online purchases.
If you have any questions, please email us at info@mercy.clothing
Q: What currency are your store prices in?
A: Our store prices are All costs and figures are recorded in US or local dollars
Q: Do you have stores or only online store?
A: We still don't have physical stores. We only sell online at the moment.
Q: How do I return and replace my item?
A: We strongly believe in the quality of our products. We therefore offer a 30-day risk-free money-back guarantee.
If for some reason you are not satisfied with your product, simply send it back to us and we will refund your money or exchange your product (the decision is yours), up to 30 days, no questions asked .
Please contact us by email at (email) first and we will provide you with the appropriate return shipping address.
⚠️ Please note that the return / exchange costs are your responsibility. We will not provide a return shipping label.
⚠️ Please also note that any return sent to us without first contacting our customer service will not be accepted.
Q: Where is my order confirmation?
A: The order confirmation email is sent to your email within 24 hours of payment. Please try to check your spam emails or trash as it may also be found there.
Q: What if I want to cancel my order?
A: Most of items processed within 6-8 hours. If you want to cancel your order for any reason, please email us at info@mercy.clothing within 24 hours.
If you need any help, then please
CONTACT US
Address: 1173 Walnut Canyon Road, Moorpark California 93021, United States
Phone: +1 805-768-4733
Email: info@mercy.clothing
Business Hours: 8.00 AM - 8.00 PM ( Mon - Fri)